The agent answered my questions about some problems I encountered with my withdrawal requests. She responded quickly and cleared up my problem with patience and courtesy. Feeling good!
The best broker I have ever seen, and I have tried many others. They have the lowest spreads, response time is quick, and customer service is very professional and on point. So far very satisfied with their services.
Best customer service ever. Also, ı made too many deposits and withdrawals. Never have a problem.
As a completely inexperienced investor, I appreciated the time and patience which I was shown by my broker. She guided me through and put me at my ease. Thank you Vorbex
I'm not experienced in buying and selling, rarely do, but broker guided me, very patiently and with a pleasant manner towards what I wanted to do, with no sense at all of me being tiresome, which I feared I might be! The screen didn't always comply - probably down to me, but I did get there! I also have some emailed information to help me should I feel like more adventures, very small scale, I have to admit. But thank you again
I got straight through in the phone, no waiting in queues. Manny the gent who helped me was great, he told me exactly what I needed to know and how to do it on the app. Great service.
phone call was quickly answered Fidelity agent was -very knowledgeable -Patient -Friendly - extremely helpful
Site easy to use. Provides the information I require. Keeps me up to date, and well informed. Thank you
i am a Indian person. now live in Malaysia. excellent customer service and support - clear investment details and investment management- easy and fast process
What made my experience so great was the level in which the customer services representative broker went to for my issue, she really helped in resolving it and on top of that offering further methods of help via email documents which she sent which all assisted me in getting back online, thanks for all your efforts.
Friendly and helpful person on the phone, walked me through the things I needed. He was patient, very polite and keen to resolve as quickly as possible the problem I had. A real joy to deal with. Happily my issue was resolved. Thank you
General query re possible need to take out at least some of savings and possible savings ongoing. Very informative and helpful
It is a trustworthy company who look after your investments without too much fuss. And gives a good return on investment over the period.
I had a very small investment that I wanted to withdrawer. This didn’t matter to who I spoke to who was extremely helpful and took me through all of the steps. Great customer service
Very straightforward, fast and efficient. Very helpful and friendly staff on the telephone and they are knowledgeable.
My call was answered quickly. The lady helped me thought some technically difficult stages - I am not good on computers. Her patience and encouragement was amazing and I am grateful for her help to resolve my problem. Thank you.
My broker was exceptionally patient and helpful, he walked me through every step of the process, he made it very smooth and was pleasant too. Would thoroughly recommend.
Very helpful on the phone and sorted my on-line registration very promptly. Very straight forward and quick now that I have an on-line account
The website is always easy to use I review all the transactions across my accounts. Despite the complexity it's always easy to follow.
broker, was very pleasant to talk with and clearly advised me as to what I needed to do in order to gain online access to my account which I had a lot of problems getting sorted in the past.